Refund and Returns Policy

If for any reason you are not completely satisfied with your new Cape Cod Wind & Weather or Downeaster Wind & Weather instrument, ship it back to us for exchange or full product refund. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

Mail your returned item to:
Cape Cod Wind & Weather
Attn: Returns
189 Route 28 West
Harwich, MA 02671

Include in your package a signed letter stating the reason for your return and a copy of the original receipt. Make sure your return is double boxed so there is no chance of damage during the return shipping process.

Orders that are accepted for return will have the total merchandise amounts credited back to the same credit card that was used during the original check out process. Any and all shipping and handling charges will NOT be credited, just the amount of merchandise.

Return Exceptions: Instruments that have been completely installed and used will NOT be accepted for return or refund unless there is found to be a manufacturing defect.

Instruments or parts that have been clearly damaged (dropped, stress cracks from improper handling, etc.) will NOT be accepted for return and will be returned to you in the same condition.